“We are currently experiencing a temporary system slowdown across our network, affecting our website and booking system . As a result, customers may face increased wait times, including slower check-ins and longer queues at the airport,” IndiGo said in a travel advisory posted on X.
#6ETravelAdvisory : We are currently experiencing a temporary system slowdown across our network, affecting our website and booking system. As a result, customers may face increased wait times, including slower check-ins and longer queues at the airport. (1/3)
— IndiGo (@IndiGo6E) October 5, 2024
It added that the teams are working to restore operations to normalcy.
“Our airport team is available and fully dedicated to assisting everyone and ensuring a smooth journey. Be assured, we are working diligently to restore stability and normalcy as quickly as possible,” Indigo said.
Our airport team is available and fully dedicated to assisting everyone and ensuring a smooth journey. Be assured, we are working diligently to restore stability and normalcy as quickly as possible. (2/3)
— IndiGo (@IndiGo6E) October 5, 2024
“We regret the inconvenience caused and appreciate your understanding and patience during this time,” the carrier said in a third tweet.
IndiGo operates over 2,000 flights, including international, per day.
Affected passenger and users on Internet react Technical Glitch at @IndiGo6E
Airport looks like Railway Station
Technical Glitch at @IndiGo6E
— Professor (@Masterji_UPWale) October 5, 2024
Airport looks like Railway Station #indigo #monopoly #delays pic.twitter.com/fFfMf64G5o
@IndiGo6E your services are down. I'm not able to book any Indigo flight on any platform including your own!
@IndiGo6E your services are down. I'm not able to book any Indigo flight on any platform including your own!
— The Middle Class Investor (@middleclss_desi) October 5, 2024
@IndiGo6E it’s good to invest in new aircrafts but how about improving the ground services! This is the scene at indigo counters at Bangalore T1 for last one hour. Additional counters are required, disturbing to see old people suffering. @DGCAIndia please notice
@IndiGo6E it’s good to invest in new aircrafts but how about improving the ground services! This is the scene at indigo counters at Bangalore T1 for last one hour. Additional counters are required, disturbing to see old people suffering. @DGCAIndia please notice pic.twitter.com/LE57At4RC5
— middleclasspilot (@daks_reaper) October 5, 2024
A frustrated user posted on X: "@IndiGo6E bad situation at Lucknow too. Flight 6E2380 to Delhi was delayed by more than one hour. Passengers waiting inside aircraft".
"Sometimes it shows flights are unavailable on a date and after refresh, it is again available," another flier said.
