Swiggy introduces Seal program: Here's what it means for users and restaurant partners

Online food delivering platform Swiggy has introduced a new initiative which will help in maintaining hygiene and protecting the food quality . The company has introduced the Swiggy Seal initiative across lakhs of restaurant partners on its platform. The company claims that the initiative offers restaurant partners comprehensive insights and actionable support to ensure the delivery of hygienic, well-cooked food in high-quality packaging.

What is Swiggy SealThrough this initiative, Swiggy will share detailed, verified customer review-based feedback with restaurant partners, focusing on key areas like contamination prevention, optimal cooking, and packaging quality. These insights will empower restaurants to identify areas of improvement and implement effective hygiene practices.

Additionally, Swiggy will provide support through dedicated account managers and systematic reports to assist restaurants in meeting hygiene benchmarks. Educational webinars on hygiene best practices will be a platform setup to empower restaurant partners to maintain high standards.

Swiggy has teamed up with FSSAI-accredited agencies like Eurofins, Equinox, and others to offer restaurants access to professional hygiene audits at exclusive rates.

What the company saidDeepak Maloo, Head of Customer Experience & Restaurant Experience at Swiggy Food said, “As Swiggy completes a decade in food delivery , we continue to believe that access to clean hygienic food is as important as food that tastes great. With the launch of the Swiggy Seal, we aim to support our restaurant partners with actionable insights to help them enhance hygiene standards. The Swiggy Seal empowers customers with the confidence to order what they want, backed by genuine customer reviews , while also supporting restaurant partners to step up through collaboration with experts.”

Swiggy has introduced the Swiggy Seal badge in Pune and will roll it out to other cities soon. This badge, featured on restaurant menu pages to highlight those with a proven track record of serving hygienic, high-quality meals in quality packaging.