Google is introducing a new feature in its Gmail app, known as contextual smart replies, designed to enhance the way users respond to emails. This AI-powered tool allows users to generate more detailed replies based on the content of their email conversations. While Smart Reply, launched in 2017, offered simple one-line responses, this new feature takes it further by delivering more contextually relevant replies.
The AI technology analyzes the content of an entire email thread and suggests multiple responses that fit the conversation. However, it’s important to note that this Gemini-powered feature is available exclusively to Google Workspace subscribers.
When replying to an email, users will see various reply suggestions at the bottom of the screen in a carousel format. Each suggestion comes with a unique tone and style, and users can preview a portion of the message by long-pressing on it. Tapping on a suggestion generates a detailed response, complete with a greeting, multiple paragraphs, and a closing, which can then be edited or expanded before sending.
"We are thrilled to introduce the contextual Smart Replies feature in Gmail," according to a Google Workspace Updates post. "This new addition will offer more comprehensive responses to better reflect the intent of each conversation."
To enable this feature, Gmail users must ensure that the " Smart features and personalisation" option is turned on in their settings.
The contextual Smart Replies feature is now being rolled out for Google Workspace users, and it’s available to Gemini Business, Enterprise, Education, Education Premium, and Google One AI Premium users on both Android and iOS platforms. At present, it only supports English.
Originally launched in 2017, Gmail's Smart Reply feature used machine learning to offer brief, ready-made replies. With the new contextual smart replies, Google aims to provide more comprehensive, tailored responses that better address the needs of the email sender.
The AI technology analyzes the content of an entire email thread and suggests multiple responses that fit the conversation. However, it’s important to note that this Gemini-powered feature is available exclusively to Google Workspace subscribers.
When replying to an email, users will see various reply suggestions at the bottom of the screen in a carousel format. Each suggestion comes with a unique tone and style, and users can preview a portion of the message by long-pressing on it. Tapping on a suggestion generates a detailed response, complete with a greeting, multiple paragraphs, and a closing, which can then be edited or expanded before sending.
"We are thrilled to introduce the contextual Smart Replies feature in Gmail," according to a Google Workspace Updates post. "This new addition will offer more comprehensive responses to better reflect the intent of each conversation."
To enable this feature, Gmail users must ensure that the " Smart features and personalisation" option is turned on in their settings.
The contextual Smart Replies feature is now being rolled out for Google Workspace users, and it’s available to Gemini Business, Enterprise, Education, Education Premium, and Google One AI Premium users on both Android and iOS platforms. At present, it only supports English.
Originally launched in 2017, Gmail's Smart Reply feature used machine learning to offer brief, ready-made replies. With the new contextual smart replies, Google aims to provide more comprehensive, tailored responses that better address the needs of the email sender.
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